Refund Policy

We provide a 30-day return and refund policy. We are unable to provide you with a refund or exchange if 30 days have gone by after your purchase. This policy describes our rules for exchanges, refunds, and returns in order to give our customers a satisfying purchasing experience.

Your item must be unused or barely worn and in the same condition as when you received it in order to be eligible for a return.

We need a receipt or other proof of purchase in order to process your return.

Eligibility

The following circumstances may qualify you for a return, refund, or exchange:

Items that are damaged or defective: Please get in touch with us to arrange a return or exchange within 30 days of delivery if you get a damaged or defective item.

Incorrect Item: Please get in touch with us within 30 days after delivery to request a return or exchange if you receive an item that is not what you ordered.

Return Process

The following procedures should be followed in order to start a return or exchange:

Reach out to us via the contact page.

Return Authorisation: You will receive a return authorisation number and guidelines on how to return the item as soon as your return request is accepted.
Return Shipping: Unless the item is being returned because of a defect, error, or damage, you are liable for the return shipping charges. Please keep your proof of postage and ship using a trackable method.
Inspection and Processing: We will examine the returned item to confirm its condition as soon as we receive it. We will handle the refund or exchange within three business days if the return is accepted.

Non-Returnable items

Used motors

Refunds are only available for regular priced items. There are no refunds for sale items.

Refunds

Refunds: The original payment method used for the purchase will get the refund.
Refund Processing Time: Following receipt and inspection of the returned item, refunds are normally completed in 1-3 business days.
Non-Refundable Items: Some products, such personalised or customised items, might not be eligible for refunds.